Welcome to your VIP Support!

We are always ready to help you with any questions or concerns you might have.

Our Support Team is available to assist you every day from 5 AM to 9 PM (UTC).

To ask us a question, please go to the Inbox in the header of the website. Press the "Ask Question" button to create a new ticket. You can also add files to verify your account or to give more information on the issue you may be experiencing, if you are experiencing any. Press “Submit” button to send the ticket and we will get back to you, as soon as one of our Support Team will becomes available.

If your issue has been solved before receiving an answer, please close the ticket by going to Inbox and pressing “Close” button on the ticket you would like to close.

To reply to our answer, you do not need to create a new question, please expand the ticket you would like to answer to by pressing “+” and add your comment.

Note: It is recommended that any attachment should be a maximum of 10Mbs in size.

In case of any additional questions, please feel free to send us an email:

Email support

Customer Service

KYC Documents


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